Items can be returned for a refund or exchanged within 60 days of the date of purchase! Reason for returns caused by yourself (eg, the size, color you choose), cannot be accepted as a valid refund reason. Certain Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service. We ship the items via DHL or USPS - Once your order is processed you will receive an email notification with your shipment tracking number. All delivery standards begin when you receive this email. If order is placed after 3:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday - On average your order will arrive within 5-7 days.
This website's transacitons are 100% Secured. The UGG Boots website is provided with an SSL encryption system to protect any personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We also will not collect any personally identifiable information (e.g. name, address, telephone number and e-mail address), also referred to herein as "personal information", about you unless you provide it to us voluntarily or opt into our marketing.